8 hacks for professional carpet cleaners

Posted by Travis on 4/16/18 10:10 AM

Carpet cleaning can be a fun and lucrative job, but without a few preventative measures it can quickly turn into a headache.

Equipment, hoses and careless technicians can easily damage customers’ property. You need to first train your techs to be aware of their surroundings, but there are further measures you can take to have peace of mind. Many of these will make you look more professional.


Here are eight things that will help prevent problems on your next job. A small investment can save you thousands!

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Do rental carpet cleaning machines work?

Posted by Travis on 4/9/18 3:23 PM

I get it: you just got off the phone with 10 carpet cleaning companies that all quoted you at least $250 to clean a few rooms in your home. So you think, “Hey, I’ll just do it myself!”

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Topics: rental carpet cleaning machines

Can carpet steam cleaning damage carpet?

Posted by Travis on 3/26/18 10:29 AM

One of the most common questions we get from clients is whether our carpet-cleaning method – hot-water extraction (steam cleaning) – can damage carpets.

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Review of Hydro-Force 15", 5-Jet Titanium Carpet Wand

Posted by Travis on 3/19/18 3:19 PM

The basics

The new Hydro-Force Titanium carpet wand is a very lightweight and durable carpet cleaning tool. Weighing in atjust 9 lbs, it features a 15-inch, 5-jet head. The built-in Teflon glide helps the wand slide over carpet easily, reducing back fatigue.

The 2-inch tubing should increase vacuum power by allowing more airflow all the way to the carpet wand tip. It is an S-bend wand, making it easier to reach under beds and furniture while cleaning.

The standard jets (called VeeJets) are stainless steel and include a strainer and check valve within each jet.

What we like

The durability and weight of this titanium carpet wand is fantastic. Our vans seem to always be at maximum capacity, running day and night at both residential and commercial jobs, and this wand has held up very well. The large head allows for large cleaning extraction passes, shortening job times, albeit very little. The difference in pushing this titanium wand with built-in glide vs. pushing a smaller, heavier carpet wand like the Prochem 4-jet is so drastic, even a stubborn carpet-cleaning veteran will admit its superiority.

To sum up what we like:
  • Lightweight
  • Large head
  • Built-in glide
  • Durability

What we don't like, and changed

The first week we had this wand we had many problems with streaking. If you're a seasoned carpet cleaner, you know that your body naturally adjusts to the repetitive back-and-forth carpet cleaning strides, making it easier over time. The problem with this wand is that it wasn't allowing the technician to use it naturally like other carpet-cleaning wands. When you are making a carpet stride,
first going forward, then back, there was a gap between each jet, not allowing the jet spray to overlap when holding down the trigger. As a carpet cleaner, we know that when pushing the wand forward, we hold the wand with one hand in a semi-low position, making it easier to push forward. But when pushing forward with this wand in that same, semi-low stride, the jets were so close to the carpet that the spray from the jets were not overlapping. We also worried about carpet fiber distortion with the jets being so close to the carpet. So what we did for that first week was hold the wand much higher, at the handle, when pushing it forward and back. This raised up the jets from the carpet a few inches, allowing the jet spray to overlap and preventing streaking. But it made it harder pushing it forward, increasing fatigue, and it felt very uncomfortable doing so.

To fix the problem, we first tried to adjust the depth of the jets. Here is what Hydro-Force claims as a feature of the wand:

"A unique feature of the wand is the ability to adjust the depth of the jets. The jets can be moved closer to the carpet to reduce heat loss, or moved back for a wider coverage." – www.interlinksupply.com
Manifold and jets
This doesn't really work as easily as they claim. Yes, you can try to adjust the depth by moving the manifold bracket up, but it doesn't really have anywhere to go, because any direction you move the manifold bracket, the manifold itself hits the tube on the S-bend. You can see in the picture that the manifold is already touching the tubing, so raising the manifold bracket is impossible – making this feature utterly useless. You can also see that you cannot lower the bracket manifold any more than it already is, because it's at its lowest position.

In my opinion the wand itself has a great design, but where Hydro-Force made a mistake was the design and functionality of the bracket manifold, or perhaps even the placement of the manifold itself. It seems they did not consider, or even try, to see how you can adjust it. Which is strange
because this is claimed to be one of its crowning features.

To sum up what we don't like:
  • Manifold & jets too close to carpet
  • Poor design and placement of manifold bracket


Without being able to move the manifold up and away from the carpet, the only other solution would be to replace the standard jets with a jet that sprays a wider angle. Now this wouldn't necessarily fix our concern of carpet distortion, because the jets would still be (too?) close to the carpet, but perhaps it would at least fix the streaking problem.

So we decided to replace the standard 80015 VeeJets, which have an 80-degree spray angle, with the 9501 VeeJets. The 9501 has a spray angle of 95 degrees, covering a wider margin of carpet. For the most part it fixed the problem. We can't really push the wand as low at the handle as we do with other wands, but it's not as high as we had to hold it before replacing the jets. It's now in a comfortable enough position to use without causing quick back fatigue. And we love the wand enough to deal with the slight adjustment.

Overall we really like this wand, but it seems to be made for a tall person. If they could somehow fix the bracket manifold issue, maybe by re-designing it and actually allowing adjustment, it would certainly improve the wand and its customization.

Resources used to create this review

Hydro-ForceTitanium Wand Product Manual

Listing on Interlink Supply website

Video of the Titanium wand in action

Info on the the Jets for this wand

Listing on Hydro-Force website

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Study: 97% reduction in allergies with truck-mounted carpet cleaning

Posted by Travis on 3/19/18 2:35 PM

A recent study by Airmid Healthgoup, a Dublin, Ireland-based research organization, reports that carpet and upholstery cleaning with truck-mounted equipment improves indoor air quality and reduces allergens with regularly scheduled professional cleaning.


"To maintain the healthiest environment for occupants, we recommend hot water extraction cleaning two to three times per year and vacuuming at regular intervals.”—Dr. Bruce Mitchell, CEO, Airmid Healthgroup.


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Why carpet steam cleaning is the best method according to manufacturers

Posted by Travis on 3/19/18 2:34 PM

About a year ago a customer tried to convince me the best spot chemical for removing stains on carpet is "stainless steel cleaner." I of course (in a professional manner) questioned that tactic. Then without permission or warning he proceeded to "pre-treat" the stains on the wool rug I was cleaning for him with said cleaner. I assume this was an attempt to prove me wrong. I guess 18 years of experience, countless certifications and thousands of hours of classroom training just wasn't quite enough to convince him. But as a maintenance employee at a local casino, he felt he had the answers.

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